OUR REVIEWS
We know itβs tricky to choose a beauty provider. Every salon offers great treatments and attentive service at fabulous prices, but unfortunately many don’t live up their promises. Weβve learnt that prospective clients often want to know what other clients think of us, before committing. Trust, but verify !
Please see below for our genuine customer reviews, taken from Google and Treatwell. We haven’t left any out. You can filter for specific treatments by clicking on the buttons.
We promise professionalism, honesty and flawless results… and we think our consistent five-star reviews confirm this.
Thank you to all our wonderful customers for their positive feedback.
LOOK NO FURTHER for Laser Hair Removal services!!!! Sepi is THE best! I searched for a while and came across The One & Only and I couldn’t be happier I did! After just one session I immediately noticed such a huge difference! No visible hair growth on my underarms at all. Smooth and soft legs with minimal growth, I was genuinely SO impressed! The Laser machine Sepi uses is a great one, powerful and no pain or discomfort whatsoever! And Sepi herself, she is an expert in summary. She really knows her stuff, she’s accomplished and accommodating, lovely to chat with, makes you feel at home from the get go, and the sessions go flying by with laughter and good conversation! Honestly, my laser hair removal sessions with Sepi have become something I look forward to, every 4-5 weeks. π
Outstanding service all around, 10/10 recommend! Thank you Sepi, you are amazing!!
Source: Google
“The One and Only ” clearly excels in providing top-notch skincare services. I left feeling not only beautiful but also informed about how to care for my skin in the long run. I can’t recommend this salon enough for anyone seeking a rejuvenating and personalized facial experience. It’s truly the one and only place I’ll be returning to for all my skincare needs.
Source: Treatwell
Sepi was very attentive and thorough in her approach Will most definitely be returning for further treatment
Source: Treatwell
Five stars all round. Have had hydrafacials elsewhere but they just weren’t as good – Sepi is very professional and honest too. Good advice on skincare routine.
Source: Treatwell
Clean, nice and relaxing. Best Facial I ever had. Come back soon.
Source: Treatwell
Sepi is always very lovely & personable, she is professional and caters to your skin while taking your wishes into consideration. Skin feels lovely x
Source: Treatwell
Great facial and overall very relaxing experience. Would recommend.
Source: Treatwell
Kaitlin
I had a great microneedling experience. My skin is already looking so much better.
Source: Treatwell
Fantastic treatment and skin looking so clear and fresh just 1 day after! Sepia was lovely too!
Source: Treatwell
Sepi is so lovely, caring and professional
Source: Treatwell
Fab treatment, thanks so much π
Source: Treatwell
The experience was fantastic, the therapist was so knowledgeable about skin, so friendly and warm. Thank you
Source: Treatwell
Georgia
Fantastic customer service.
Source: Treatwell
The experience was fantastic, the therapist was so knowledgeable about skin, so friendly and warm. Thank you
Source: Treatwell
Kaitlin
I love my microneedling treatments. The results are fantastic and I highly recommend this salon and treatment.
Source: Treatwell
Absolutely lovely person Sepi ! Will definitely come back
Source: Treatwell
Feel refreshed and glowing after my facial! Thank you so much defo recommend!
Source: Treatwell
Laser
Source: Treatwell
Only one session so far so actual results to be seen but everything is looking very good. Sepi is very amicable and easy to chat with which makes the situation of having myself lasered very comfortable. A long time ago I tried it and it just felt cold and uncomfortable so I stopped but do not think this will be the same. Sepi is very knowledgeable and I am looking forward to future sessions and seeing the hair go away for good.
Source: Treatwell
I did my back and shoulders laser hair removal treatment with Sepi,
Great results, highly recommended.
Thank you Sepi ππ»
Source: Google
Petra
LED has definitely improved my skin! 5*
Source: Google
I has an amazing experience with my laser treatment! It was completely pain-free, and I’ve already seen fast results. Sepi was professional, skilled, and made the entire process so comfortable. I’m really happy with how everything went and would highly recommend it to anyone considering laser treatment.Β
Source: Treatwell
Fantastic facial.
Source: Treatwell
Oh my god WOW πππI loved it so much here I came for the hydrafacial and my skin looks so beautiful I will definitely come back and this place earned by 5 star rating β€οΈβ€οΈβ€οΈ
Source: Google
I have had the skin treatment with Sepi and I could notice the difference after my session. I am so happy about my decision and big thanks to Sepi for her professional treatment.
Source: Treatwell
Sepi is always professional and friendly
Source: Treatwell
Just had a hair laser removal full leg and it was fabulous, pain free & very relaxing⦠loved it and will be back
Source: Google
Nice, clean and professional as always. Her Laser hair removal is absolutely pain free and so effective. Thank you beautiful Sepi.
Source: Treatwell
I had the Mini Pumpkin Facial and had a lovely experience. Sepi kept me informed and was professional, reassuring and made me feel super comfortable. My skin feels much calmer and less inflamed. Will definitely be back and would highly recommend x
Source: Google
Meri
Best experience same as always highly recommend thanks Sepid.
Source: Treatwell
Fantastic facial and genuine skincare advice by Sepi who is passionate about what she does and a very warm and friendly person, highly recommended
Source: Treatwell
Sepi is amazing! I have had hydro facial treatments from her and am very happy with the results. She is very professional and I highly recommend her!
Source: Google
Maura
Sepi is very professional and knowledgeable, lovely and friendly! She put me completely at ease and gave me all the details about my treatment. Happy to have chosen her!
Source: Treatwell
Sepi is just amazing ! I have done not only the laser removal, but also my eyebrows, facials and I can say that she is the best beauty therapist in London β€οΈ
Source: Treatwell
Mini pumpkin facial was great skin feels so much brighter !
Source: Treatwell
10/10 experience!
Source: Treatwell
I’ve been going here for years for different treatments which have always been excellent and provided in a clean, calming space. Sepi gives amazing advice on best treatments for your skin and ensures facials are suited to your skin’s needs. I always leave here glowing!πΈ
Source: Treatwell
Sepi is exceptionally good at what she does! Super friendly and I’m very happy with my results after 4 sessions. I do wonder why I didn’t do it before. The laser machine is fantastic and there’s no pain, no smell. Highly recommend it!
Source: Treatwell
All good.
Source: Treatwell
I have been seeing Sepi for a while for both laser and hydrafacial. She is always professional and friendly, and gives solid advice about next steps. Thank you Sepi!
Source: Treatwell
Wow. Great service, great results. Fully recommend.
Source: Treatwell
Lovely Sepi, with great customer service and has great knowledge and advice of her field of work. I am very happy with my result of Chin laser hair removal and would definitely recommend her services to everyone!
Source: Treatwell
Great treatment and very friendly. Feel brand new.
Source: Treatwell
The experience was fantastic, the therapist was so knowledgeable about skin, so friendly and warm. Thank you
Source: Treatwell
This was the best hydra-facial Iβve ever had- I was glowing and continue to glow days later! Perfect pre wedding treat for myself.
Source: Treatwell
I have done my 3 sessions laser hair removal with Sepi and now i just need to shave before my appointment. The best investment I ever had. Highly recommended.
Source: Treatwell
Sepi is truly amazing! I have had such a great experience with getting hydrafacials done here as Sepi is so comforting and knowledgeable. They have completed transformed my skin – would definitely recommend π
Source: Google
Adhwa
Amazing!
Source: Treatwell
Professional friendly salon, excellent treatments, Sepi was very knowledgeable. Great service thank you will be back
Source: Google
My two microneedling treatments with Sepi have been wonderful! Sepi is so warm, welcoming and accommodating. She took great care to ensure my comfort, and did everything possible to ensure the best results. The firmness of my skin has improved, as has the texture. I’m really pleased with the results, and will definitely be going back to Sepi for more treatments!
Source: Treatwell
ABOUT THE ONE & ONLY

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“Sepi has been taking care of my skin for years. She is amazing! I trust her 100% to make sure that every time I leave her feeling and looking great. I love the continuity of having someone who now knows me and my beauty needs so well. Love the new clinic too! Thank you Sepi!”
‐ Sandy
“I was nervous about having microblading to fix my unshapely and bushy eyebrows – but I really needn't have worried, Sepi did a fantastic job! I couldn't stop looking at myself in the mirror afterwards and everyone says how great I now look. I so wish I had done it sooner! Thank you.”
‐ Anna
“They use the best laser on the market ‐ and Sepi is clearly very expert in using it. Completely painless and amazing results.“
‐ Alexa
“Sepi has been taking care of my skin for years. She is amazing! I trust her 100% to make sure that every time I leave her feeling and looking great. I love the continuity of having someone who now knows me and my beauty needs so well. Love the new clinic too! Thank you Sepi!”
‐ Sandy
“I was nervous about having microblading to fix my unshapely and bushy eyebrows – but I really needn't have worried, Sepi did a fantastic job! I couldn't stop looking at myself in the mirror afterwards and everyone says how great I now look. I so wish I had done it sooner! Thank you.”
‐ Anna
“They use the best laser on the market ‐ and Sepi is clearly very expert in using it. Completely painless and amazing results.“
‐ Alexa
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THE ONE & ONLY IS ALSO A MEMBER OF THE NATIONAL HAIR & BEAUTY FEDERATION
Companies House: The One Laser And Beauty Ltd.
Company Number: 14497558
Registered address: 17 Brussels Road, London SW11 2AF
Returns policy: All returns of purchased products must be within 14 days of purchase, still sealed/packaged and in perfect condition.